Refund and Return Policy

Tamil Trade Center operates only as an online platform that connects buyers with third-party vendors selling shop fittings and related items.
We do not sell, store, or ship any products directly. Therefore, refund and return policies are managed individually by each vendor.

 

  1. Vendor-Specific Policies

Each vendor on our platform is responsible for:

  • Defining their own refund and return policy
  • Handling return requests, exchanges, and customer service
  • Fulfilling obligations under consumer protection laws relevant to their location

Please review the vendor’s policy before making a purchase.

 

  1. How to Request a Refund or Return

If you wish to request a refund or return:

  1. Contact the vendor directly through their provided contact information.
  2. Clearly explain your issue, including order details and any relevant photos.
  3. Follow the vendor’s process for return or refund requests.

Tamil Trade Center does not process or guarantee refunds or returns, but we can assist in facilitating communication if necessary.

 

  1. Non-Eligible Items

Certain items may not be eligible for return or refund, including:

  • Customized or made-to-order fittings
  • Items damaged due to misuse or mishandling
  • Items marked as non-returnable by the vendor

Always confirm eligibility with the vendor prior to purchase.

 

  1. Disputes

If you are unable to resolve an issue directly with the vendor:

  • You may contact our support team at admin@tamiltradecenter.com
  • We will attempt to mediate communication, but final decisions rest with the vendor

 

  1. Platform Responsibility

As a platform provider:

  • Tamil Trade Center is not liable for lost shipments, defective products, or vendor conduct
  • We encourage buyers to verify vendor ratings and reviews before placing orders

 

  1. Contact Us

For questions or assistance with vendor communication:

Tamil Trade Center
Head Office:
Office 11805
182-184 High Street North
East Ham
London, E6 2JA
United Kingdom

WhatsApp: +44 7352 105636
Email: admin@tamiltradecenter.com